Privacy Policy

Last updated: December 5th, 2023.
Capabilities

1. WHO WE ARE

References to “we”, “our”, “us” or “Remy” in this privacy and cookies policy (“Privacy Policy”) mean Remy Security, Inc., a Delaware Corporation.

For the purposes of data protection laws, we are the “Data Processor” in respect of the personal information collected through our website located at https://remysec.com/ (“Site”).

2. SCOPE

We collect certain information through our Site, including through the products and services provided on the Site. This Privacy Policy lays out our policies and procedures surrounding the collection and handling of any such data that identifies an individual user or that could be used to contact or locate him or her personally (“Personally Identifiable Information” or “PII”).

This Privacy Policy applies only to our Site and to the products and services provided through our Site. It does not apply to any third-party site or service linked to our Site or recommended or referred by our Site, through our products or services, or by our staff. And it does not apply to any other website, product, or service operated by us, or to any of our offline activities.

3. THE PII AND OTHER SENSITIVE DATA WE COLLECT

We automatically collect the following PII from users that visit our Site:

  • IP address
  • web browser type and version
  • operating system
  • a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to

When signing up on the Site, we record the following PII:

  • name
  • email address
  • company name
  • title

In addition to the above, we collect and process, on an anonymous basis, data related to the use of our Site, such as the pages visited, the time spent on each page, etc.

4. HOW WE HANDLE DATA FROM THIRD-PARTY SERVICES

In order to provide services to customers, we allow customers to permit or restrict Third-Party Services for its Remy instance and we can receive personal data from such Third-Party Services. Typically, Third-Party Services are software that integrates with our services, and a customer can permit its Authorized Users to enable and disable these integrations for its Remy instance. Remy may also develop and offer Remy applications that connect the Services with a Third-Party Service.

Once enabled, the provider of a Third-Party Service may share certain information with Remy. For example, if a cloud storage application you are using is enabled to permit files to be imported to your Remy instance, we may receive the user name and email address of users, along with additional information that the application makes available to Remy to facilitate the integration. Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to Remy.

When a Third-Party Service is enabled, Remy is authorized to connect and access other information made available to Remy in accordance with our agreement with the provider of the Third-Party Service and any permission(s) granted by our customer. Examples of information that Remy may receive in this manner include whether you successfully created a new account or interacted with a third-party application in a way that is attributable to Remy usage activity. We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to our Services.

5. OUR USE OF PII

All personal data is stored securely. For more details on security see section 6, below.

We use your PII to personalize your experience on our site, to create your account, to communicate with you about products and services we provide, to provide you with news, and for billing. We also use that information to the extent necessary to enforce our Site’s Terms of Use and to prevent imminent harm to persons or property.

We are the owners of the anonymous data related to the use of our Site and may use such anonymous data for statistical or commercial purposes.

We will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:

  • processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
  • processing is necessary for compliance with a legal obligation to which we are subject;
  • processing is necessary to protect the vital interests of you or of another natural person;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

6. THE COOKIES WE COLLECT AND HOW WE USE THEM

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “Device”) browser from a website’s computer. It is stored on your Device’s hard drive. Each website can send its own cookies to your browser if your browser’s preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Cookies give us usage data, like how often you visit, where you go on the Site, and what you do.

We use cookies so that our Site can remember you and provide you with the information you are most likely to need, and also to compile statistical anonymous information. Please note that we collect certain information from all users, including web visitors who simply peruse our Site.

We may also use third-party cookies (for example, Google AdSense and DoubleClick) and Web beacons on our Site to deliver advertising displayed to you on third-party sites. We may also use cookie information to know when you return to our Site after visiting these third-party sites. Additionally, we may also use analytics services (such as Google Analytics, PostHog, New Relic, and others) to help analyze how users use the Site. It is possible to opt out of the use of cookies for advertising targeting purposes by visiting https://tools.google.com/dlpage/gaoptout/.

Similarly, to cookies, we may also use “web beacons”. Web beacons are used as a mechanism to help us track your visits to our site and whether or not you open our emails. The pages of our Site and the emails we send you may contain web beacons. In addition, we may use several third-party services that embed web beacons on our site for similar tracking purposes. These third-party services are used to provide additional features to users, such as the ability to share content on our site with your social network.

Please be aware that users have the opportunity to set their Devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. To learn more about cookies, what they do, and how to manage the information they collect about you and your usage of the Site, please consult informative sites such as https://www.allaboutcookies.org.

Please be aware that blocking all or some cookies may affect the functionality of our Site.

By using our Site we assume that you consent to the installation and use of cookies. Should you not agree, please block cookies on your browser or cease to use the Site.

7. THIRD-PARTY ACCESS TO YOUR PII

We give or may give in the future certain independent contractors access to PII (“Data Processors”). No Data Processor will be retained without first entering into contracts in which they agree to protect PII using procedures reasonably similar to ours and will only process PII per our instructions.

We may also disclose PII to attorneys and investors bound to confidentiality restrictions and law enforcement authorities, courts, and public regulators, whenever such is required by applicable legislation. Finally, we may share PII in connection with a transaction of all or substantially all of our assets.

To provide the services, we rely on different data subprocessors, which process different categories of data. To our knowledge, processors never store data outside of the scope of their specific purpose.

8. YOUR RIGHTS

You can access and change any PII we store by contacting us directly at the following e-mail address: privacy@remysec.com. The access and correction of your PII are free of charge. You acknowledge, however, that all PII you provide must be accurate and updated.

You may also oppose, at any time and free of charge, the use of your PII for direct marketing or any other form of commercial use. Should you wish to do so after receiving an e-mail or SMS from us, we will provide you with a simple option to opt out or remove yourself from our marketing directory. You may also withdraw your consent to our processing of your PII whenever such processing is dependent on consent. This may be done simply by sending us an email to privacy@remysec.com.

Furthermore, you may at any time request that we delete or limit the PII we hold related to you. You may also request the portability of your PII in accordance with and within the limits of applicable law. It is your right to also request that we notify third parties with whom we may have shared your PII and also request that they comply with your instructions.

9. WHERE WE STORE YOUR PII AND FOR HOW LONG

Unless expressly agreed or contracted otherwise, all the PII regarding our users is stored on secure servers located within the United States. We will inform our users should we eventually change our policy.

Our objective is that our users have a long-lasting relationship with our Site, even if visits are not very frequent. We will store your PII for three years following your last interaction with our Site. After a deletion request, your PII will be retained for up to 3 months as part of backup procedures.

10. AMENDMENT OF THIS PRIVACY POLICY

We reserve the right to revise this Privacy Policy from time to time. We will date and post the most current version of this Privacy Policy on the Remy website - https://remysec.com (the “Site”). Any changes will be effective on the date indicated at the top of the revised Privacy Policy.

If in our sole discretion, we deem a revision to this Privacy Policy to be material, we will notify you via the Service and/or by email to the email address associated with your account. Your continued access or use of any portion of the Service constitutes your acceptance of such changes. If you object to such changes, you must cancel and stop using the Service by the effective date of such changes.

For any clarification regarding our Privacy Policy, please feel free to contact us at privacy@remysec.com.